Frequently Asked Questions:
What types of supplements do you offer?
We offer an exciting variety of supplements to fuel your wellness goals! From essential vitamins and minerals to powerful protein powders, we have everything you need to elevate your health and vitality.
Have Vitaetic products been lab tested?
Yes, Vitaetic products are lab tested for quality and safety. We partner with NSF, a respected independent certification organization, to ensure our products meet their rigorous standards. Certificates attched with each products.
Are your supplements natural and safe?
Yes, our supplements are made from natural ingredients and are safe for consumption.
How do I track my order?
You'll receive tracking information via email once your order ships.
Do you offer refunds?
Yes, we offer refunds, but only for products that have not been opened. We provide refunds if the product appears damaged or defective from the outside.
Can I change or cancel my order after placing it?
Once you have placed your order, you cannot cancel or make any changes to it.
How can I get in contact regarding my questions?
You can visit the help desk page on our website. You will find it if you scroll down.
Are your supplements safe?
Yes, we source all our supplements from reputable brands that follow strict manufacturing guidelines and quality controls. Each product is labeled with ingredients and instructions for safe use.
Do you offer discounts or promotions?
Yes, follow us on social media for exclusive offers.
Is my personal and payment information secure?
Yes, our website uses SSL encryption to ensure your information is protected.
How do I check out after I’ve made my selections?
Once you’ve added your desired products to your cart, click on the cart icon in the upper right corner of the page. Review your items, then click “Proceed to Checkout.” Enter your shipping information. Finally, select your payment method and complete your order.